CallCenterUnansweredByQueueBucket object
| Field | Type | Description |
|---|---|---|
grouprequired | string | |
namerequired | string | Queue number used as the grouping key. |
queue_namerequired | string | |
queue_numberrequired | string | |
incompletedrequired | integer | Total incomplete calls for this queue (full period). |
unansweredrequired | integer | |
abandonedrequired | integer | |
calls_percentagerequired | number (float) | Share of total incomplete calls for this queue (full period). |
callsrequired | object[] | Incomplete calls for this queue that fall on the current page of the globally paginated call list (`meta`). Omits redundant `queue_name` / `queue_number` when identical to bucket. |