Outbound detailed calls

GET/v1/reports/outbound/detailed-calls

Returns a paginated list of outbound calls for the selected filters. Each call includes outbound call fields and a details timeline of call legs.

Query Parameters

from_datestring required

Start date (DD-MM-YYYY).

Example:06-05-2026

to_datestring required

End date (DD-MM-YYYY).

Example:17-05-2026

from_timestring

Start time (HH-MM-SS). Defaults to start of day.

Example:00-00-00

to_timestring

End time (HH-MM-SS). Defaults to end of day.

Example:23-59-59

time_zonestring

UTC offset. Defaults to +00:00 when omitted.

Example:+03:00

queuearray

Optional comma-separated queue numbers or names. Omit to include all workspace queues.

Example:1001,1002

agentarray

Optional comma-separated agent identifiers (extension number or name). Omit to include all workspace agents.

Example:2001,2002

pageinteger

Example:1

per_pageinteger

Example:25

Responses

Body

success_codeenum: 200 | 201•Numeric success code matching the HTTP response status. required

Example:200

messagestring required

Example:OK

detailsobject required

dataarray[object] required

idstring

datestring

agentstring

numberstring

eventstring

queuestring

durationstring

ring_timestring

wait_timestring

talk_timestring

didstring or null

analysis_statusstring or null

tagsobject

detailsarray[object] required

eventstring

agentstring or null

start_positioninteger

end_positioninteger

info_1string or null

info_2string or null

info_3string or null

info_4string or null

info_5string or null

secondsinteger

metaobject (CallCenterPaginationMeta) required

current_pageinteger required

per_pageinteger required

totalinteger required

last_pageinteger required

linksobject required

firststring required

laststring required

prevstring or null required

nextstring or null required

error_codeinteger•Numeric error code matching the HTTP response status. required

Example:400

messagestring required

detailsobject•Validation errors are returned as a field-to-messages map; other errors may use arbitrary keys. required

error_codeinteger•Numeric error code matching the HTTP response status. required

Example:400

messagestring required

detailsobject•Validation errors are returned as a field-to-messages map; other errors may use arbitrary keys. required

error_codeinteger•Numeric error code matching the HTTP response status. required

Example:400

messagestring required

detailsobject•Validation errors are returned as a field-to-messages map; other errors may use arbitrary keys. required

error_codeinteger•Numeric error code matching the HTTP response status. required

Example:400

messagestring required

detailsobject•Validation errors are returned as a field-to-messages map; other errors may use arbitrary keys. required

Request Sample:Shell / cURL

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curl --request GET \
  --url "https://api-stg.bevatelcloud.com/v1/reports/outbound/detailed-calls?from_date=06-05-2026&to_date=17-05-2026&from_time=00-00-00&to_time=23-59-59&time_zone=+03:00&queue=1001,1002&agent=2001,2002&page=1&per_page=25" \
  --header "Authorization: Bearer <YOUR_API_KEY>" \
  --header "Content-Type: application/json"

Response Example

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{
  "success_code": 200,
  "message": "OK",
  "details": {},
  "data": [
    {
      "id": "string",
      "date": "string",
      "agent": "string",
      "number": "string",
      "event": "string",
      "queue": "string",
      "duration": "string",
      "ring_time": "string",
      "wait_time": "string",
      "talk_time": "string",
      "did": "string",
      "analysis_status": "string",
      "tags": {},
      "details": [
        {
          "event": "string",
          "agent": "string",
          "start_position": 0,
          "end_position": 0,
          "info_1": "string",
          "info_2": "string",
          "info_3": "string",
          "info_4": "string",
          "info_5": "string",
          "seconds": 0
        }
      ]
    }
  ],
  "meta": {
    "current_page": 0,
    "per_page": 0,
    "total": 0,
    "last_page": 0,
    "links": {
      "first": "string",
      "last": "string",
      "prev": "string",
      "next": "string"
    }
  }
}