Search report calls
GET/v1/reports/calls
Returns paginated call records for the selected search and filter criteria.
Query Parameters
from_datestring required
Start date (DD-MM-YYYY).
Example:06-05-2026
to_datestring required
End date (DD-MM-YYYY).
Example:17-05-2026
from_timestring
Start time (HH-MM-SS). Defaults to start of day.
Example:00-00-00
to_timestring
End time (HH-MM-SS). Defaults to end of day.
Example:23-59-59
time_zonestring
UTC offset. Defaults to +00:00 when omitted.
Example:+03:00
queuearray
Optional comma-separated queues. Omit to aggregate all workspace queues.
Example:1001,1002
agentarray
Optional comma-separated agent numbers.
Example:2001,2002
eventstring
Example:COMPLETEAGENT
tagstring
Example:vip
numberstring
Example:+201288899999
idstring
Example:1700000000.123
wait_time_frominteger
Example:0
wait_time_tointeger
Example:60
talk_time_frominteger
Example:0
talk_time_tointeger
Example:300
pageinteger
Example:1
per_pageinteger
Example:25
Responses
Body
success_codeenum: 200 | 201•Numeric success code matching the HTTP response status. required
Example:200
messagestring required
Example:OK
detailsobject required
dataarray[object] required
idstring required
datestring required
queue_namestring or null required
queue_numberstring or null required
agentstring or null required
agent_numberstring or null
numberstring or null required
eventstring required
ring_timestring required
Example:00:00:04
wait_timestring required
Example:00:00:06
talk_timestring required
Example:00:02:17
didstring or null required
analysis_statusstring or null required
tagsobject required
metaobject (CallCenterPaginationMeta) required
current_pageinteger required
per_pageinteger required
totalinteger required
last_pageinteger required
linksobject required
firststring required
laststring required
prevstring or null required
nextstring or null required