Bevatel

Agent call disposition details

GET/v1/reports/agents/call-dispositions/details

Returns paginated agent call disposition event rows for the selected filters.

Query Parameters

from_datestring required

Start date (DD-MM-YYYY).

Example:06-05-2026
to_datestring required

End date (DD-MM-YYYY).

Example:17-05-2026
from_timestring

Start time (HH-MM-SS). Defaults to start of day.

Example:00-00-00
to_timestring

End time (HH-MM-SS). Defaults to end of day.

Example:23-59-59
time_zonestring required

Required UTC offset.

Example:+03:00
queuearray

Optional comma-separated queue numbers or names. Omit to include all workspace queues.

Example:1001,1002
agentarray

Optional comma-separated agent identifiers (extension number or name). Omit to include all workspace agents.

Example:2001,2002
pageinteger
Example:1
per_pageinteger
Example:25

Responses

Body

success_codeenum: 200 | 201•Numeric success code matching the HTTP response status. required
Example:200
messagestring required
Example:OK
detailsobject required
dataarray[object] required
datestring required
queue_namestring or null required
queue_numberstring or null required
agentstring required
eventstring required
datastring or null required
durationstring or null required
metaobject (CallCenterPaginationMeta) required
current_pageinteger required
per_pageinteger required
totalinteger required
last_pageinteger required
linksobject required
firststring required
laststring required
prevstring or null required
nextstring or null required
error_codeinteger•Numeric error code matching the HTTP response status. required
Example:400
messagestring required
detailsobject•Validation errors are returned as a field-to-messages map; other errors may use arbitrary keys. required
error_codeinteger•Numeric error code matching the HTTP response status. required
Example:400
messagestring required
detailsobject•Validation errors are returned as a field-to-messages map; other errors may use arbitrary keys. required
error_codeinteger•Numeric error code matching the HTTP response status. required
Example:400
messagestring required
detailsobject•Validation errors are returned as a field-to-messages map; other errors may use arbitrary keys. required
error_codeinteger•Numeric error code matching the HTTP response status. required
Example:400
messagestring required
detailsobject•Validation errors are returned as a field-to-messages map; other errors may use arbitrary keys. required